Terms And Conditions

Web App Terms and Conditions

RCL Group Services (Pty) Ltd, its affiliates (the “Company”) and Dsrupt Technologies Ltd provide this Canine Cuisine and Bobtail AI APP application (“Web App”). By using the Web App, the user expressly accepts and agrees that they have had an opportunity to read and consider and are bound by these Terms and Conditions, which Terms and Conditions apply to any information accessed or acquired via the Web App and to any and all use of the Web App, including any third party website or mobile application linked thereto. 

If a user disagrees with any provision set out in these Terms and Conditions, they must refrain from accessing and/or using the Web App. The Company reserves the right to amend, replace or correct these Terms and Conditions from time to time, without prior notice. The current version of the Terms and Conditions will apply each time a user accesses and/or uses the Web App. 

The Company may, in its sole discretion, refuse service, remove or edit content, or terminate access to any user. The Company may, in its reasonable discretion, deny access to the Web App by any user as a result of a breach of these Terms and Conditions, including but not limited to the user making use of the Web App for inappropriate or unsolicited purposes.

• User Eligibility

A user must be at least 18 (eighteen) years of age to access the Web App. By using the Web App, you confirm that you are at least 18 years of age. If you are below 18 years of age, you may only access the Web App with the consent of a parent or legal guardian. By using the Web App you confirm that you have such consent and that you shall abide by and comply with these Terms and Conditions. 

• Electronic communication
  • When a user accesses and/or uses the Web App or sends e-mails to the Promotor, it accepts that the Promotor can communicate with the user via electronic communication, which shall include e-mail, SMS and/or push notifications, for any purpose related to the Web App.
  • The user agrees and acknowledges that electronic communication will be sufficient for purposes of legal service and notices.
  • Any electronic communication sent to the user will be regarded to have been received by the user upon being sent by the Promotor to the email address, cell phone number and/or other details provided by the user when accessing the Web App.

• Intellectual Property
  • All content published on or via the Web App (for example, text, graphics, logos, trademarks, button icons, images, audio clips, digital downloads, which includes but is not limited to the certificates of analysis, data compilations, and software) (“Intellectual Property”), is the property of, or is licensed to, the Company and as such is protected from infringement by local and/or international legislation and treaties.
  • Irrespective of the existence of copyright, the user acknowledges that the Company is the proprietor of all Intellectual Property (except where a third party is indicated as the proprietor) and that the user has no right, title or interest in any such Intellectual Property.
  • All rights not expressly granted are reserved and no right, title or interest in any Intellectual Property or information contained in the Web App is granted to the user. Except with the Company’s express written consent, no Intellectual Property may be copied, retransmitted, used, altered or disseminated.

• Disclaimer and Indemnity 
  • The Company does not guarantee the operation of the Web App or its information, content, tools or materials. Use of and reliance on the Web App is solely at the risk of the user. The user unconditionally and irrevocably indemnifies and holds harmless the Company, as well as its holding company, its subsidiaries and any subsidiaries of its holding company, and their successors and assigns, directors, employees, agents or consultantsagainst all and any losses,claims, proceeding, actions, damages, (direct, consequential or otherwise) liability, demands, expenses, legal costs (on an attorney and own client basis) howsoever arising out of, based upon, or in connection with (directly or indirectly): (i) any use and/or reliance on the Web App by the user or any person using that user’s access details and password; (ii) access to or inability to access the Web App by the user or any person using that user’s access details and password; (iii) any conduct or content of any third party on the Web App; (iv) any content posted on and/or obtained from the Web App; and (v) unauthorised access, use or alteration of the Company’s transmissions or content, howsoever caused, and whether or not the user has been informed of the possibility of such damage.
  • While the Company makes every effort to ensure that the content and information on the Web App is complete, accurate and up to date, the Company makes no guarantee about the suitability of information on the Web App or whether it is complete, accurate, up to date or appropriate. Users accept that some of the information, content, tools or materials come from external sources and agree that the Company will not be held liable for any information or content received from these external sources.   
  • A user accepts full responsibility for all activities that occur under its access details or password and accepts responsibility for maintaining the confidentiality of its access details and password.
  • The Promotor will not be responsible for any consequences resulting from a user’s response to any communication sent by a “phisher” or a “spoofer”.

• Privacy Policy 
  • The Company will process all users’ personal information in accordance with the provisions of the RCL Foods Privacy Policy (“Privacy Policy”) which is available at https://rclfoods.com/information-manual-of-rcl-foods/; .

• Linking to Third Party Websites
  • The Company may provide links to third party websites on the Web App. These links are provided for convenience purposes only and the Company does not endorse, nor does the inclusion of any link imply the Company’s endorsement of, such websites, their owners, licensees or administrators or such websites’ content or security practices and operations.
  • While the Company endeavours to provide links only to reputable websites or online partners, it cannot accept responsibility or liability for the information provided on other websites. Linked websites or pages are not under, nor subject to, the control of the Company. The Company is not responsible for and gives no warranties and makes no representations in respect of the privacy policies or practices of linked or any third party or advertised websites on the Web App.
  • From time to time the Company may employ the services of third parties to assist with the hosting and management of certain services and aspects of the Web App. The Company will employ all commercially reasonable endeavours to ensure that third parties comply with the Privacy Policy and generally accepted security standards.

• General 
  • These Terms and Conditions shall be governed in all respects by the laws of the Republic of South Africa.
  • The Company chooses its registered address as the address for delivery of all notices and/or legal process in terms of these Terms and Conditions.
  • The Company is not responsible for any cell phone or data charges resulting from any use of or participation in the Web App. 
  • No failure or delay by the Company to exercise any of its rights will be regarded as a waiver of its rights, nor will it affect the validity of any part of these Terms and Conditions.
  • For any queries in relation to the Web App, please contact Savashnee Naidoo at Savashnee.naidoo@rclfoods.com.