Bobtail is committed to delivering quality products for your dog.
Bobtail is committed to delivering quality products for your dog.
As a result of rigorous testing we are recalling some of our Bobtail products that were manufactured on specific dates.
What products are we recalling?
Product | Manufacture Dates |
Adult Medium/Large Dry Chicken 8kg | 28–29 May 2025 |
Adult Medium/Large Dry Steak 8kg | 28 May 2025 |
Adult Medium/Large Dry Steak 25kg | 28–29 May 2025 |
Why are we recalling these products?
During the verification of testing results, we identified elevated levels of Deoxynivalenol (DON) in certain batches of maize used to produce dry pet food manufactured on 28-29 May 2025. In line with our commitment to the highest quality standards, we are initiating a recall of the affected and potentially affected products.
What is DON?
Deoxynivalenol (DON) is a naturally occurring mycotoxin produced by specific moulds that can grow on grains such as maize, which are tested as part of our quality management systems. The presence of DON in these products originated from raw materials (maize) used during production. DON is considered safe at levels below 1 000 ppb.
How would this affect your dog?
At elevated levels it typically presents as refusal to eat, and if ingested may cause digestive upset.
How do I return my product if it’s in the identified dates?
If you have pet food produced on the affected dates range listed above, please return it to your retailer for a refund or replacement.
Contact Us
For further assistance, please reach out to our Customer Care team via:
- Telephone: 0860 103 764
- WhatsApp: 087 359 0476
- Email: RCLConsumerCare@rclfoods.com
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